Missing game or incorrect stat?
Include the EA club ID, PlayStation or Xbox platform, opponent, approximate game time, team name, and affected gamertag. Tell us whether the matchup is missing entirely or whether a specific skater, goalie, score, or stat looks wrong.
MyStatsOnline export help
Send the game and team names, the step where the import stopped, and the exact validation message shown by MyStatsOnline. Keep the original gamestats.xlsx file available so the workbook can be compared with the synced matchup.
Account or league setup
Share the email address on the account, the club name, and the plan or feature you are trying to use. Never send your password, PayPal credentials, card details, or other payment information through the support form.